As far as client satisfaction is concerned, Tickmill have a surprisingly good profile going. Most of their users seem to love their services and most of the reviews propagated through user-feedback portals, are indeed positive for the brokerage.
That said, there are of course still a few complainers, and as always, we have taken a closer look at the issues they brought up.
One of the issues Tickmill’s customers name would be the lack of customer support. Some of those who feel slighted in this regard, say that the operation simply does not care about its traders. Others have found the registration process too slow and cumbersome.
Still others think that they spotted various problems with asset-pricing, one of which is that the prices presented on the Tickmill platform are not the real market ones.
There are a few complaints about the way the broker handles trader withdrawals too, though indeed, there are quite a few positive accounts in this regard as well.
The company behind the Tickmill brokerage is Tickmill UK Ltd. and Tickmill Ltd. There are two corporations involved, because the operation is licensed in two jurisdictions.
Tickmill UK Ltd obviously represents the UK branch. Based at 1 Fore Street, London EC2Y 9DT, this company is registered in England and Wales, its registration number being 09592225. The company is authorized to offer financial services and it is regulated by the FCA. Its FCA registration number is 717270.
In addition to the UK though, Tickmill have also set up shop in the Seychelles. Tickmill Ltd. Seychelles is based at Trop-X Securities Exchange Building, 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles, and it too is a registered company.
It is licensed by the Financial Services Authority of Seychelles, under license number SD008.
Now that you know a thing or two about Tickmill’s reputation and regulatory profile, let us see why you should consider the broker as your top online trading destination.
In addition to the security and reliability ensured by its legal compliance, Tickmill also offers outstanding trading conditions. The brokerage also allows all trading strategies to be employed on its trading platform.
To underscore its prestige and trustworthy nature, the broker features a virtual trophy-case at its official site, a trophy-case which contains an impressive number of awards. Apparently, Tickmill was considered “The Most Trusted Broker in Europe in 2017” by its peers, as well as the “Best NDD Broker” by attendees of the 2016 Chinese Forex Expo.
Tickmill features an outstanding selection of trading account types. No fewer than 6 options are currently on offer, starting with the free Demo account.
The Demo Account provides risk-free access to some 62 currency pairs, 16 CFDs as well as Gold and Silver. Those looking to give the broker a risk-free test-run, will be able to use a full-featured MT4 platform.
The Classic Account is for new traders with limited trading experience, who want to trade commission-free. The maximum available leverage on this account is 1:500, and the spreads start from 1.6 pips. The minimum deposit requirement is USD/EUR 25.
The Pro Account is not commission-free, but its spreads start from 0.0 pips. The minimum deposit requirement is $25 for this account too. The maximum available leverage is 1:500.
The VIP Account requires a minimum balance of USD/EUR 50,000 so it is definitely not an option for everyone. The spreads start from 0.0 pips and the commission is even lower than with the Pro account.
For UK-based clients of the brokerage, a special Professional Client account is available too, which features no restrictions on trading whatsoever.
The swap-free, Sharia-compliant Islamic trading account completes the Tickmill account-type palette.
The flagship of the Tickmill trading platform offer is obviously MT4. MT4 has been the top trading platform option for quite some time now. It offers unparalleled charting and technical analysis, as well as EA-support – which is indeed something most serious traders like to take advantage of.
Users are free to code their own technical indicators and even EAs.
In addition to MT4, the brokerage also offers a WebTrader.
As far as mobile trading goes, the mobile versions of MT4 can be used.
While the broker does not accept broker-to-broker transfers, scores of other Deposit/Withdrawal methods are supported. These include bank transfers, credit cards, Skrill, Neteller, and a number of local-specific money transfer methods.
Forex pairs, CFDs, precious metals and bonds are all covered, as is BTC. The only available crypto/fiat pair is the BTC/USD one, and it comes in the shape of a CFD.
Tickmill customer support is available through live chat, email and phone. An exhaustive FAQ section can also be accessed.
Given the legal compliance of the broker, it is safe to assume that theoretically at least, it is a very safe destination for deposits.
Tickmill looks like a rather attractive and not-overly-complicated trading destination, with some decent trading conditions.